Shopify Affiliates

How do I become an Affiliate of Shopify?

Simply fill out the Application. Jaded Pixel will review the application and contact you within a few days to let you know if you’ve been accepted. Once you’re in the program, you can then start signing clients up under your account. You’ll be earning a portion of the revenue Shopify earns from each client from the day you sign them up. Shopify will pay you via PayPal on a regular basis, provided you’ve achieved the minimum balance.

How does the Shopify Affiliate program work?

Approved affiliates will be provided with an Affiliate Token. This is your unique identifier. When it’s time to create your client’s store, log in to the Affiliate system then select the option to Create a New Shop, or provide your client with your Affiliate Token. This will tie the client’s store to your Affiliate Account and the system will start tracking your income.

How will I get paid?

Payments will be delivered to you via PayPal in $USD. Any money due to you will be paid monthly as long as your balance is above $25 US. If your balance due is below $25, it will be held until the next pay period.

I don’t live in Canada. Can I still participate?

Yes! All we need to pay you is a valid PayPal account. We will make payments in $USD.

If a customer signs up for a trial account and upgrades, will I be paid for the upgraded plan?

Yes, The plan change will be reflected in your affiliate screen.

I have referred my clients to you prior to the program starting, or the client created their own shop after I mentioned Shopify to them. Can I start earning commission on those clients too?

Yes, you can. Simply contact us and let me know which shop should be affiliated to your account. We will confirm with the client that they were referred by you. After this verification, you will start earning commission from the day your affiliate code is tied to their store.

I referred the client to you two years ago. Can I get retroactive affiliate revenue?

No. Revenue accrual will start from the day your affiliate code is linked to the store. We do not pay out retroactive revenues.

What information will I be able to track about my Affiliated Clients?

You can track who your Affiliated Clients are, the total revenue in that pay period generated by all your Affiliated Clients, and the total revenue to date from all your Affiliated Clients.

Why can’t I find out the revenue from each individual Client?

We do not provide this statistic as it would be a violation of the client’s privacy.

Will I get any tools to help me promote Shopify to my clients?

Yes! We are proving some creative Shopify banners to start with for you to use. We’ll also be sending out a regular newsletter with links to the Affiliate Blog, both of which will contain Shopify News, tips on how to promote Shopify, and any other news we deem fit. You can also show your clients the web pages at www.shopify.info and the Shopify Marketplace. If there’s anything in particular you think we could provide that would be valuable to help you sell, please contact Shannon at affiliates@jadedpixel.com.

How long will I be paid affiliate revenue on each client?

Jaded Pixel will pay affiliate revenue on each referred client for the lifetime of the store, as long as the store is still active and on a paid hosting plan.

Is the amount I can earn capped?

No! You can collect on as many clients earning as much income as you can possibly manage. The way we figure it, if you’re earning, we’re earning.

Can I earn revenue on my own store?

No. Collecting affiliate earnings on a store run by yourself in whole or in part is fraud and grounds for dismissal from the Affiliate program.

How does this differ from the Commission Junction program?

The Commission Junction program is for web-based advertisers who will market the Shopify product to a diverse audience on the internet. The Affiliate Program is targeted towards design firms who are looking for an e-commerce solution for their own clients, and who will incorporate Shopify into their client’s overall website.

I’m a Commission Junction advertiser too. Can I collect commission on both the CJ referral and the Affiliate referral?

No. If you collect CJ commission, you cannot collect affiliate revenue on a specific store, and vice versa.

I know my affiliated client stores have had sales in the last few weeks. Why doesn’t my revenue seem to be increasing accordingly?

We calculate the revenue owed to the affiliate based on invoices paid by the client. Once the invoice has been sent from Jaded Pixel to the client and the client has paid, you’ll see your revenue tally start to accumulate.

What happens if I want to dispute an amount of revenue I’ve been paid? It seems like the amount I received should be more/less.

For any payment disputes, e-mail Shannon at affiliates@jadedpixel.com with the full details of the issue. I’ll review your message and see what I can do to get it resolved.

Will there be more features coming in the Affiliate system?

Yes! Just as with Shopify, we’re sneakily developing all kinds of fun stuff for the Affiliate system that will magically appear on days when you least expect it. If there’s any feature or functionality that you think would make the system rock, email Shannon at affiliates@jadedpixel.com and I’ll see if we can add it to the list.

What are the terms of service?

The terms of service, that you will need to agree to prior to signing up, are located here.

How do I cancel the program after signing up?

Simply Contact us.